Non-profit · Ukraine

Hard times — not sure where to start?

Let’s start together. Free, confidential, no paperwork: talking to a psychologist, everyday life and documents, work, your rights. First of all for veterans, service members and their families. And for anyone going through a hard time: displaced people, people with disabilities and neurodivergent people, people with addiction, LGBTQ+ people, families of the fallen and missing, survivors of violence. Online across Ukraine, in person in Kyiv.

Map of UkraineOutline of Ukraine including Crimea. Kyiv is connected by lines to cities across the country: online help is available everywhere. Kyiv
Programmes

Two programmes under one umbrella

Need help — that is SYNTONIA. Want to build — that is GRADIENT BUILDERS. Both free, from one organisation.

Social support

SYNTONIA

A social support and mental health programme. Free social services for veterans and their families, displaced people, people with disabilities and neurodivergent people, people with addiction, LGBTQ+ people and anyone in difficult circumstances — and a community of psychologists and psychotherapists who work evidence-based and without stigma.

  • Free: social adaptation, counselling, information, advocacy, mediation, prevention, employment support
  • For professionals: Talks, School, supervision, a closed library
online across Ukraine · in person in Kyiv · wearesyntonia.com
Technology

GRADIENT BUILDERS

A technology programme: teams of veterans, students, engineers and researchers build products for communities, the environment, health and reconstruction — from need to deployment.

  • Areas: GreenTech, GovTech, HealthTech and AssistiveTech, reconstruction
  • Roles: product, development, analytics, QA, domain expertise
  • For partners: pilots, mentoring, grants
builders.gradientcenter.org
Need help?

You don’t have to face it alone

Write or call — we reply within two working days. No certificates, no queues: a psychologist, everyday life, work, your rights.

veteransdefendersfamily memberspeople with disabilitiespeople in difficult circumstances
Get help What to do: routes Take the survey

If you are in danger right now, call 112. We are not an emergency service and do not answer around the clock.

How it fits together

Support first, then a profession

You decide how many steps to take. You can stop at a conversation, or go all the way to a team.

  1. 01First contactform, phone or messengerSYNTONIA
  2. 02Social adaptationeveryday matters, documents, a new roleSYNTONIA
  3. 03Counsellingpsychologist or social workerSYNTONIA
  4. 04Employment supportjob search and the first monthsSYNTONIA
  5. 05A team roleproduct, development, analytics, QAGRADIENT BUILDERS

From help to a profession

A veteran who has gone through social adaptation can receive employment support — and join one of the GRADIENT BUILDERS teams.

Technology for help

GRADIENT BUILDERS builds tools for the social services themselves: navigation to help, tele-rehabilitation, digital mental health tools.

Trusted specialists

SYNTONIA psychologists and psychotherapists provide free services to the state standards of social services, under supervision.

One accountability

One statute, one set of governing bodies, one annual report. Funds of each programme are accounted for separately.

Transparency

Open documents, clear numbers

The statute and five policies are published in full. Each programme’s funds are accounted for and reported separately.

2programmes under one umbrellaSYNTONIA · GRADIENT BUILDERS
5policies adopted and published in fullin force since 17.08.2026
7kinds of free social services in SYNTONIAan eighth — crisis intervention — is planned
1open survey of veterans’ needstake it →
Support

Support the programmes

Your support is counselling, guidance and teams for those who came back. Each programme is accounted for separately.

SYNTONIA — help for veteransadd to the payment reference: — SYNTONIA
GRADIENT BUILDERSadd to the payment reference: — GRADIENT BUILDERS
Where most neededkeep the reference as is — the Board allocates

The only valid bank details are on the Support page. We never ask for transfers to a personal card.

Questions

FAQ

How are NGO GRADIENT, SYNTONIA and GRADIENT BUILDERS related?
NGO GRADIENT is one legal entity with a statute, governing bodies and reporting. SYNTONIA and GRADIENT BUILDERS are its programmes; documents and reports are shared and published here.
Are the social services paid?
No. Social services within SYNTONIA are free for recipients. They are funded by grants, donations and social commissioning by communities. The NGO does not sell services and takes no payment from recipients.
Are you already a registered social service provider?
We are working towards it: the General Meeting has adopted statute amendments adding social services; once they are registered, we apply to the Register of Social Service Providers.
Are all SYNTONIA services free?
Yes. NGO GRADIENT’s social services are free. We charge nothing for any of our services and never refer recipients to paid specialists.
How do you protect donors’ funds?
A ban on distributing income (sub-clause 133.4.1 of the Tax Code), separate accounting per programme, written conflict-of-interest declarations, alignment with EU anti-corruption norms and the possibility of an independent audit.